Competitive social media marketing strategies /

This book presents a critical examination on the integration of social networking platforms into business tactics and the challenges presented by consumers' use of these online communities, highlighting pivotal issues such as brand management, customer loyalty and online services.

Bibliographic Details
Other Authors: Ozuem, Wilson, 1974- (Editor), Bowen, Gordon, 1950- (Editor)
Format: Book
Language:English
Published: Hershey, Pennsylvania : Business Science Reference, [2016]
Series:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
Subjects:
Description
Summary:This book presents a critical examination on the integration of social networking platforms into business tactics and the challenges presented by consumers' use of these online communities, highlighting pivotal issues such as brand management, customer loyalty and online services.
Physical Description:xx, 317 pages : illustrations ; 29 cm.
Bibliography:Includes bibliographical references (pages 259-310) and index.
ISBN:9781466697768 (hardcover)
1466697768 (hardcover)