APA (7th ed.) Citation

Wind, Y., & Hays, C. (2016). Beyond advertising: Creating value through all customer touchpoints. John Wiley & Sons, Inc..

Chicago Style (17th ed.) Citation

Wind, Yoram, and Catharine Hays. Beyond Advertising: Creating Value Through All Customer Touchpoints. Hoboken, New Jersey: John Wiley & Sons, Inc., 2016.

MLA (9th ed.) Citation

Wind, Yoram, and Catharine Hays. Beyond Advertising: Creating Value Through All Customer Touchpoints. John Wiley & Sons, Inc., 2016.