Communication skills in interpersonal relations.
Assertive communication skills with clients/residents are highlighted. The ability of assistants to communicate effectively is the key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes. This program illustrates strate...
| Corporate Author: | |
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| Format: | Video |
| Language: | English |
| Published: |
[San Francisco, California, USA] :
Kanopy Streaming,
2014.
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| Subjects: | |
| Online Access: | Connect to this streaming video |
| Summary: | Assertive communication skills with clients/residents are highlighted. The ability of assistants to communicate effectively is the key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes. This program illustrates strategies for effective communication. |
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| Item Description: | Title from title frames. |
| Physical Description: | 1 online resource (1 video file, approximately 42 min., 30 sec.) : digital, .flv file, sound |
| Format: | Mode of access: World Wide Web. |