Communication skills in interpersonal relations.

Assertive communication skills with clients/residents are highlighted. The ability of assistants to communicate effectively is the key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes. This program illustrates strate...

Full description

Bibliographic Details

Corporate Author:	Kanopy (Firm)
Format:	Video
Language:	English
Published:	[San Francisco, California, USA] : Kanopy Streaming, 2014.
Subjects:	Communication. Interpersonal communication. Nursing. Internet videos. Nonfiction films.
Online Access:	Connect to this streaming video