What drives phenomenal success.
Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. According to Colleen Barrett, customers return because they like the experience and they like the way they are treated. And how do you keep them satisfied? By keeping your employees s...
| Corporate Author: | |
|---|---|
| Other Authors: | |
| Format: | Video |
| Language: | English |
| Published: |
[San Francisco, California, USA] :
Kanopy Streaming,
2014.
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| Subjects: | |
| Online Access: | Connect to this streaming video |
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