McNealy, R. M. (1996). Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution. Springer US.
Chicago Style (17th ed.) CitationMcNealy, Roderick M. Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution. Boston, MA: Springer US, 1996.
MLA (9th ed.) CitationMcNealy, Roderick M. Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution. Springer US, 1996.
Warning: These citations may not always be 100% accurate.