Making Quality Happen : a Step By Step Guide to Winning the Quality Revolution /

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your profe...

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Bibliographic Details

Main Author:	McNealy, Roderick M.
Corporate Author:	SpringerLink (Online service)
Format:	eBook
Language:	English
Published:	Boston, MA : Springer US, 1996.
Subjects:	Economics. Electronic books.
Online Access:	Connect to the full text of this electronic book