Marketing 2.0 : Strategies for Closer Customer Relationships /

The dynamic changes in the market and the competitive environment demand a reorientation of marketing strategies. Developing and cultivating direct customer relationships and building customer trust are becoming key success factors. With new technologies such as broadband internet and mobile communi...

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Bibliographic Details
Main Author: Corbae, Gerald
Corporate Author: SpringerLink (Online service)
Other Authors: Jensen, Jakob B., Schneider, Dirk
Format: eBook
Language:English
Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2003.
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Call Number: HF5410-5417.5
 
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