Process Management for the Extended Enterprise : Organizational and ICT Networks /

Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B.P.R.). In this context, the flow of in...

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Bibliographic Details
Main Author: Tonchia, Stefano
Corporate Author: SpringerLink (Online service)
Other Authors: Tramontano, Andrea
Format: eBook
Language:English
Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2004.
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Online Access:Connect to the full text of this electronic book
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by Tonchia, Stefano
Published 2004
Book