Process Management for the Extended Enterprise : Organizational and ICT Networks /

Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B.P.R.). In this context, the flow of in...

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Bibliographic Details

Main Author:	Tonchia, Stefano
Corporate Author:	SpringerLink (Online service)
Other Authors:	Tramontano, Andrea
Format:	eBook
Language:	English
Published:	Berlin, Heidelberg : Springer Berlin Heidelberg, 2004.
Subjects:	Economics. Information systems. Industrial management. Management information systems. Electronic books.
Online Access:	Connect to the full text of this electronic book