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Process Management for the Extended Enterprise : Organizational and ICT Networks /

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Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B.P.R.). In this context, the flow of in...

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Bibliographic Details
Main Author: Tonchia, Stefano
Corporate Author: SpringerLink (Online service)
Other Authors: Tramontano, Andrea
Format: eBook
Language:English
Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2004.
Subjects:
Economics.
Information systems.
Industrial management.
Management information systems.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Principles and Methods: Fundamentals of Process Management and Business Process Reengineering
  • Methodology for Process Management Design and Implementation
  • Knowledge Management in Enterprise Networks
  • The BPR Project and the Processes: The Business Process Reengineering Project
  • The Business Development and Sales-Service Processes
  • The Supply Chain Processes
  • The Directive and Support Processes
  • From Processes to the Extended Enterprise: The Knowledge Extended Enterprise
  • The Web-Based Collaboration Platform
  • The Management Intelligence Methodology
  • The Extended Supply Chain
  • Infrastructures and Web-Based Business Applications for an Integrated Supply Chain.