Total Quality Management : the key to business improvement.

This important new edition considers the strategic aspects of total quality management. It describes the concepts of total quality and provides guidance on how they can be applied to maximise an organisation's operational efficiency.

Bibliographic Details
Corporate Authors: Peratec Ltd, SpringerLink (Online service)
Format: eBook
Language:English
Published: Dordrecht : Springer Netherlands, 1994.
Edition:Second edition.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:This important new edition considers the strategic aspects of total quality management. It describes the concepts of total quality and provides guidance on how they can be applied to maximise an organisation's operational efficiency.
Item Description:Electronic resource.
Physical Description:1 online resource (208 pages)
ISBN:9789401112765 (electronic bk.)
9401112762 (electronic bk.)