Total Quality Management : the key to business improvement.

This important new edition considers the strategic aspects of total quality management. It describes the concepts of total quality and provides guidance on how they can be applied to maximise an organisation's operational efficiency.

Bibliographic Details

Corporate Authors:	Peratec Ltd, SpringerLink (Online service)
Format:	eBook
Language:	English
Published:	Dordrecht : Springer Netherlands, 1994.
Edition:	Second edition.
Subjects:	Economics. Mechanical engineering. Engineering design. Electronic books.
Online Access:	Connect to the full text of this electronic book