Peratec Ltd & SpringerLink (Online service). (1994). Total Quality Management: The key to business improvement (Second edition.). Springer Netherlands.
Chicago Style (17th ed.) CitationPeratec Ltd and SpringerLink (Online service). Total Quality Management: The Key to Business Improvement. Second edition. Dordrecht: Springer Netherlands, 1994.
MLA (9th ed.) CitationPeratec Ltd and SpringerLink (Online service). Total Quality Management: The Key to Business Improvement. Second edition. Springer Netherlands, 1994.
Warning: These citations may not always be 100% accurate.