Customer Retention in the Automotive Industry : Quality, Satisfaction and Loyalty /

Bibliographic Details

Main Author:	Johnson, Michael D.
Corporate Author:	SpringerLink (Online service)
Other Authors:	Herrmann, Andreas, Huber, Frank, Gustafsson, Anders
Format:	eBook
Language:	English
Published:	Wiesbaden : Gabler Verlag, 1997.
Subjects:	Economics. Electronic books.
Online Access:	Connect to the full text of this electronic book