Measuring Performance for Business Results /

This book shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in Total Quality Management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance me...

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Bibliographic Details

Main Author:	Zairi, Mohamed
Corporate Author:	SpringerLink (Online service)
Format:	eBook
Language:	English
Published:	Dordrecht : Springer Netherlands, 1994.
Subjects:	Economics. Mechanical engineering. Electronic books.
Online Access:	Connect to the full text of this electronic book