APA (7th ed.) Citation

Rajola, F. (2003). Customer relationship management: Organizational and technological perspectives. Springer.

Chicago Style (17th ed.) Citation

Rajola, Federico. Customer Relationship Management: Organizational and Technological Perspectives. Berlin ; New York: Springer, 2003.

MLA (9th ed.) Citation

Rajola, Federico. Customer Relationship Management: Organizational and Technological Perspectives. Springer, 2003.

Warning: These citations may not always be 100% accurate.