The practice of quality management /
The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. It is the first collection of research papers by academics in this area. The projects are empirical studies on total quality management that suggest new ways to think about qual...
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| Other Authors: | , |
| Format: | eBook |
| Language: | English |
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Boston :
Kluwer Academic Publishers,
[1997]
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| Online Access: | Connect to the full text of this electronic book |
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