The theory and practice of revenue management /
Revenue management (RM) is one of the most successful applications in Operations Research. The RM has grown from its application with a handful of major airlines to its status today as a mainstream business practice with a growing list of industry users from Walt Disney Resorts to National Car Renta...
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| Format: | eBook |
| Language: | English |
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Boston, Mass. :
Kluwer Academic Publishers,
[2004]
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| Series: | International series in operations research & management science ;
68. |
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- Cover
- Table of Contents
- Dedication
- List of Figures
- List of Tables
- Preface
- Acknowledgments
- 1. INTRODUCTION
- 1.1 What Is "RM"?
- 1.2 The Origins of RM
- 1.3 A Conceptual Framework for RM
- 1.4 An Overview of a RM System
- 1.5 The State of the RM Profession
- 1.6 Chapter Organization and Reading Guide
- 1.7 Notes and Sources
- Part I Quantity-based RM
- 2. SINGLE-RESOURCE CAPACITY CONTROL
- 2.1 Introduction
- 2.2 Static Models
- 2.3 Adaptive Methods
- 2.4 Group Arrivals
- 2.5 Dynamic Models
- 2.6 Customer-Choice Behavior
- 2.7 Notes and Sources
- 3. NETWORK CAPACITY CONTROL
- 3.1 Introduction
- 3.2 The Theory of Optimal Network Controls
- 3.3 Approximations Based on Network Models
- 3.4 Approximations Based on Decomposition
- 3.5 Stochastic Gradient Methods
- 3.6 Asymptotic Analysis of Network Problems
- 3.7 Decentralized Network Control: Airline Alliances
- 3.8 Notes and Sources
- 4. OVERBOOKING
- 4.1 Business Context and Overview
- 4.2 Static Overbooking Models
- 4.3 Dynamic Overbooking Models
- 4.4 Combined Capacity-Control and Overbooking Models
- 4.5 Substitutable Capacity
- 4.6 Network Overbooking
- 4.7 Notes and Sources
- Part II Price-based RM
- 5. DYNAMIC PRICING
- 5.1 Introduction and Overview
- 5.2 Single-Product Dynamic Pricing Without Replenishment
- 5.3 Single-Product Dynamic Pricing with Replenishment
- 5.4 Multiproduct' Multiresource Pricing
- 5.5 Finite-Population Models and Price Skimming
- 5.6 Promotions Optimization
- 5.7 Notes and Sources
- 6. AUCTIONS
- 6.1 Introduction and Industry Overview
- 6.2 Independent Private-Value Theory
- 6.3 Optimal Dynamic Single-Resource Capacity Auctions
- 6.4 Optimal Dynamic Auctions with Replenishment
- 6.5 Network Auctions
- 6.6 Notes and Sources
- Part III Common Elements
- 7. CUSTOMER-BEHAVIOR AND MARKET-RESPONSE MODELS
- 7.1 The Independent-Demand Model
- 7.2 Models of Individual Customer Choice
- 7.3 Models of Aggregate Demand
- 7.4 Notes and Sources
- 8. THE ECONOMICS OF RM
- 8.1 Introduction
- 8.2 Perfect Competition
- 8.3 Monopoly Pricing
- 8.4 Price and Capacity Competition in an Oligopoly
- 8.5 Notes and Sources
- 9. ESTIMATION AND FORECASTING
- 9.1 Introduction
- 9.2 Estimation Methods
- 9.3 Forecasting Methods
- 9.4 Data Incompleteness and Unconstraining
- 9.5 Error Tracking and System Control
- 9.6 Industry Models of RM Estimation and Forecasting
- 9.7 Notes and Sources
- 10. INDUSTRY PROFILES
- 10.1 Airlines
- 10.2 Hotels
- 10.3 Rental Car
- 10.4 Retailing
- 10.5 Media and Broadcasting
- 10.6 Natural-Gas Storage and Transmission
- 10.7 Electricity Generation and Transmission
- 10.8 Tour Operators
- 10.9 Casinos
- 10.10 Cruise Ships and Ferry Lines
- 10.11 Passenger Railways
- 10.12 Air Cargo
- 10.13 Freight
- 10.14 Theaters and Sporting Events
- 10.15 Manufacturing
- 10.16 Notes and Sources
- 11. IMPLEMENTATION.