Achieving excellence in stakeholder management.

Today, Stakeholder Management is a term commonly used to describe the policy towards all interest groups that have a stake in a company or an institution, but the crucial question is how this concept can be best applied to a company's context. In this book, companies using a Stakeholder Managem...

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Bibliographic Details

Corporate Author:	SpringerLink (Online service)
Other Authors:	Scharioth, Joachim, Huber, Margit, 1963-
Format:	eBook
Language:	English
Published:	New York ; Berlin : Springer, [2003]
Subjects:	Customer relations. Consumer satisfaction. Customer loyalty. Total quality management. Electronic books.
Online Access:	Connect to the full text of this electronic book