ISO 9000 quality systems handbook : using the standards as a framework for business improvement /

Whether you are establishing a quality management system for the first time or improving your existing system, this best-selling guide to effective quality management using the ISO 9000 family of standards as a framework for business process management (BPM) and improvement is an essential addition...

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Bibliographic Details

Main Author:	Hoyle, David
Format:	eBook
Language:	English
Published:	Amsterdam ; Boston ; London : Butterworth-Heinemann, 2009.
Edition:	6th ed.
Subjects:	ISO 9000 Series Standards > Handbooks, manuals, etc. ISO 9000 Series Standards. Electronic books. Handbooks, manuals, etc.
Online Access:	Connect to the full text of this electronic book