Service science in China /

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational...

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Bibliographic Details

Main Author:	Huo, Jiazhen
Other Authors:	Hong, Zhisheng
Format:	eBook
Language:	English
Published:	Berlin : Springer, [2013]
Subjects:	Business logistics > China. Service industries > China. Factory management. Office management. Purchasing > Management. BUSINESS & ECONOMICS / Production & Operations Management. TECHNOLOGY & ENGINEERING / Industrial Engineering. TECHNOLOGY & ENGINEERING / Industrial Technology. Business logistics. Service industries. China. Science économique. Affaires. Electronic books.
Online Access:	Connect to the full text of this electronic book