Effective Client Management in Professional Services : How to Build Successful Client Relationships /

Effective Client Management in Professional Services explains how firms become client-centric, providing a comprehensive, pragmatic, guide to the Client relationship journey, from identifying potential Clients to their engagement, care, retention, development, loyalty and beyond. The handbook format...

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Bibliographic Details

Main Author:	Berkovi, Jack
Corporate Author:	ebrary, Inc
Format:	eBook
Language:	English
Published:	Farnham : Gower Publishing Ltd, 2014.
Subjects:	BUSINESS & ECONOMICS / Industrial Management. BUSINESS & ECONOMICS / Management. BUSINESS & ECONOMICS / Management Science. BUSINESS & ECONOMICS / Organizational Behavior. Customer services. Service industries > Marketing. Professions > Marketing. Electronic books.
Online Access:	Connect to the full text of this electronic book