The magic bullet for customer service : [a daily program to improve service in your business and your life] /

There is no shortage of speakers, trainers and business consultants who relay endless theories on how to improve customer service. Problem is there are only a precious few who have actually done it. Allan Baylis has created, implemented and measured customer service initiatives at 400 retail locatio...

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Bibliographic Details

Main Author:	Baylis, Allan R.
Format:	Book
Language:	English
Published:	Kent, UK : Global Professional Publishing Ltd, [2013]
Subjects:	Customer services. Customer services > Management.