User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers /

"Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."...

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Bibliographic Details

Main Author:	Corn, Joseph J.
Format:	eBook
Language:	English
Published:	Baltimore : Johns Hopkins University Press, 2011.
Subjects:	Consumer satisfaction. Human-computer interaction. Human-machine systems > Social aspects. Technological innovations > United States. Electronic books.
Online Access:	Connect to the full text of this electronic book