The customer rules : the 39 essential rules for delivering sensational service /

The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity.

Bibliographic Details

Main Author:	Cockerell, Lee
Format:	Book
Language:	English
Published:	New York : Crown Business, [2013]
Edition:	First edition.
Subjects:	Customer services. Customer relations.