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Anticipate : knowing what customers need before they do /

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Bibliographic Details
Main Author: Thomas, Bill, 1955-
Other Authors: Tobe, Jeff
Format: eBook
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, [2013]
Subjects:
Customer relations.
Strategic planning.
Electronic books.
BUSINESS & ECONOMICS / Consumer Behavior.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:1 online resource (v, 218 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9781118420232 (electronic bk. : pdf)
1118420233 (electronic bk. : pdf)
9781118417218 (electronic bk. : epub)
1118417216 (electronic bk. : epub)
9781118434086 (electronic bk. : mobi)
1118434080 (electronic bk. : mobi)