Anticipate : knowing what customers need before they do /

Bibliographic Details

Main Author:	Thomas, Bill, 1955-
Other Authors:	Tobe, Jeff
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : John Wiley & Sons, [2013]
Subjects:	Customer relations. Strategic planning. Electronic books. BUSINESS & ECONOMICS / Consumer Behavior.
Online Access:	Connect to the full text of this electronic book