The mediator's handbook /

"Presents a time-tested, adaptable model for helping people work through conflict"--p. [4] of cover.

Bibliographic Details

Main Author:	Beer, Jennifer E.
Other Authors:	Stief, Eileen, Packard, Caroline C.
Format:	Book
Language:	English
Published:	Gabriola, B.C. : New Society Publishers, [2012]
Edition:	Rev. and expanded 4th ed.
Subjects:	Conflict management. Mediation. Negotiation. Interpersonal conflict.