Smart services : competitive information strategies, solutions, and success stories for service businesses /

International competition in services : a constitutional framework /
by: Jackson, John H. (John Howard), 1932-
Published: (1988)

Complex service delivery processes : strategy to operations /
by: Harvey, Jean, 1950-
Published: (2021)

Hyperformance : using competitive intelligence for better strategy and execution /
by: Waters, T. J.
Published: (2010)

Competitive intelligence for the competitive edge /
by: Dutka, Alan F.
Published: (1999)

Competitive intelligence /
by: West, Christopher, 1940-
Published: (2001)

Advances in competitive intelligence /
Published: (1989)

Marketing plans for service businesses : a complete guide /
by: McDonald, Malcolm
Published: (2006)

Global perspectives on competitive intelligence /
Published: (1993)

Competitive intelligence and senior management : "The best solution to where to place the office of competitive intelligence is on a par with functions that report directly to the Board" /
by: Rodenberg, Joseph H. A. M.
Published: (2007)

Marketing plans for services : a complete guide /
by: McDonald, Malcolm
Published: (2011)

Marketing plans for services : a complete guide /
by: McDonald, Malcolm, et al.
Published: (2011)

Generative AI for business analytics and strategic decision making in service industry /
Published: (2025)

Regional policies and the services sector.
Published: (1978)

Multinational service firms /
by: Enderwick, Peter
Published: (1989)

AI innovation in services marketing /
Published: (2024)

Applications of quality control in the service industries /
by: Rosander, A. C. (Arlyn Custer), 1903-
Published: (1985)

Toward responsible service management : AI and digital transformation in action /
Published: (2025)

Service success! : lessons from a leader on how to turn around a service business /
by: Kaplan, Daniel I., 1943-
Published: (1994)

Win/loss reviews : a new knowledge model for competitive intelligence /
by: Marcet, Rick
Published: (2011)

Managing service companies : strategies for success /
by: Irons, Ken
Published: (1994)

Service management : strategy and leadership in service businesses /
by: Normann, Richard, 1943-
Published: (1984)

The new service society.
by: Lewis, Russell, 1926-
Published: (1973)

Journal of competitive intelligence and management.
Published: (2003)

Service management : operations, strategy, and information technology /
by: Fitzsimmons, James A.
Published: (2001)

Business as war : battling for competitive advantage /
by: Allard, C. Kenneth (Carl Kenneth), 1947-
Published: (2004)

Business as war : battling for competitive advantage /
by: Allard, C. Kenneth (Carl Kenneth), 1947-
Published: (2004)

Valuing services in trade : a toolkit for competitiveness diagnostics /
by: Sáez, Sebastián
Published: (2014)

Competitive intelligence and global business /
Published: (2005)

A handbook of international trade in services /
Published: (2008)

Service business.
Published: (2007)

Strategic management and competitive advantage : concepts and cases /
by: Barney, Jay B.
Published: (2006)

Successful field service management /
by: McCafferty, Donald N.
Published: (1980)

The well-timed strategy : managing the business cycle for competitive advantage /
by: Navarro, Peter
Published: (2006)

Service management : operations, strategy, and information technology /
by: Fitzsimmons, James A
Published: (2001)

Service management : the automation of services /
by: Collier, David A., 1947-
Published: (1985)

Measuring and improving productivity in services : issues, strategies and challenges /
by: Djellal, Faridah
Published: (2008)