Smart services : competitive information strategies, solutions, and success stories for service businesses /

Bibliographic Details

Main Author:	Sawyer, Deborah C., 1953-
Corporate Author:	ebrary, Inc
Format:	eBook
Language:	English
Published:	Medford, N.J. : Information Today, Inc., [2002]
Subjects:	Service industries. Business intelligence. Strategic planning. Competition. Electronic books.
Online Access:	Connect to the full text of this electronic book