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Smart services : competitive information strategies, solutions, and success stories for service businesses /

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Bibliographic Details
Main Author: Sawyer, Deborah C., 1953-
Corporate Author: ebrary, Inc
Format: eBook
Language:English
Published: Medford, N.J. : Information Today, Inc., [2002]
Subjects:
Service industries.
Business intelligence.
Strategic planning.
Competition.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:1 online resource (xii, 236 pages)
Bibliography:Includes bibliographical references and index.