APA (7th ed.) Citation

Eliason, F. (2012). At your service: How to attract new customers, increase sales, and grow your business using simple customer service techniques. Wiley.

Chicago Style (17th ed.) Citation

Eliason, Frank. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. Hoboken, N.J.: Wiley, 2012.

MLA (9th ed.) Citation

Eliason, Frank. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. Wiley, 2012.