At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /

"A guide to refocusing your business on those who matter most: customers and employees.Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their prod...

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Bibliographic Details

Main Author:	Eliason, Frank, 1972-
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, 2012.
Subjects:	Customer services. Corporate culture. Customer relations. BUSINESS & ECONOMICS / General. Business. BUSINESS & ECONOMICS / Customer Relations. Electronic books.
Online Access:	Connect to the full text of this electronic book