Mediation skills and strategies : a practical guide /

"Mediation is a process that can be used to resolve conflict in many different dispute contexts. This book focuses on the essential skills and strategies needed by any mediator to be successful in their work. Tony Whatling draws on his extensive experience in the field of mediation to explain t...

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Bibliographic Details

Main Author:	Whatling, Tony, 1939-
Format:	eBook
Language:	English
Published:	London : Jessica Kingsley Publishers, 2012.
Subjects:	Mediation > Psychological aspects. Conflict management. Mediation. Psychology. Electronic books.
Online Access:	Connect to the full text of this electronic book