High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce /

Bibliographic Details
Main Author:	Solomon, Micah
Corporate Author:	ebrary, Inc
Format:	eBook
Language:	English
Published:	New York : American Management Association, 2012.
Subjects:	Customer services. Customer services > Technological innovations. Customer loyalty. Social media. Electronic books.
Online Access:	Connect to the full text of this electronic book

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