Outside in : the power of putting customers at the center of your business /

Bibliographic Details

Main Author:	Manning, Harley
Corporate Author:	Forrester (Firm)
Other Authors:	Bodine, Kerry
Format:	Book
Language:	English
Published:	Boston : New Harvest/Houghton Mifflin Harcourt, [2012]
Subjects:	Customer relations. Customer services.