Measuring the performance of public services : principles and practice /

"Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring...

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Bibliographic Details
Main Author:	Pidd, Michael
Corporate Author:	ebrary, Inc
Format:	eBook
Language:	English
Published:	Cambridge ; New York : Cambridge University Press, 2012.
Subjects:	Public administration > Management. Public administration > Management > Evaluation. Public administration > Evaluation. BUSINESS & ECONOMICS / Organizational Behavior. Electronic books.
Online Access:	Connect to the full text of this electronic book

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Call Number	Status	Get It
Call Number:		JF1351 .P53 2012eb

JF1351 .P53 2012eb	Available