Cover Image

ITIL service strategy /

Bibliographic Details
Main Author: Cannon, David
Other Authors: Wheeldon, David, Lacy, Shirley, Hanna, Ashley
Format: Book
Language:English
Published: London : TSO, 2011.
Edition:2nd ed., 2011 ed.
Series:IT infrastructure library.
Subjects:
Computer industry > Customer services > Management.
Electronic office machine industry > Customer services > Management.
Description
Item Description:At head of title: Best management practice.
Includes index.
Physical Description:xii, 483 pages : illustrations ; 28 cm.
ISBN:9780113313044 (pbk.)
0113313047 (pbk.)