ITIL service strategy /

Bibliographic Details
Main Author:	Cannon, David
Other Authors:	Wheeldon, David, Lacy, Shirley, Hanna, Ashley
Format:	Book
Language:	English
Published:	London : TSO, 2011.
Edition:	2nd ed., 2011 ed.
Series:	IT infrastructure library.
Subjects:	Computer industry > Customer services > Management. Electronic office machine industry > Customer services > Management.

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