Remote service technology perception and its impact on customer-provider relationships : an empirical exploratory study in a B-to-B-setting /

Bibliographic Details
Main Author:	Paluch, Stefanie
Format:	eBook
Language:	English
Published:	Wiesbaden : Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, 2011.
Edition:	1. ed.
Series:	Gabler research. Applied marketing science.
Subjects:	Industrial marketing. Relationship marketing. Service industries > Customer services. Economics Economics/Management Science Marketing Electronic books.
Online Access:	Connect to the full text of this electronic book

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