Sharing hidden know-how : how managers solve thorny problems with the knowledge jam /

To manage business operations - let alone innovate - amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks - in the teams, processes and experts that comprise the...

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Bibliographic Details

Main Author:	Pugh, Katrina
Format:	eBook
Language:	English
Published:	San Francisco, Calif. : Jossey-Bass, 2011.
Subjects:	Knowledge management. Organizational learning > Management. Organizational learning. Business. Electronic books.
Online Access:	Connect to the full text of this electronic book