User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers /

We've all been there. Seduced by the sleek designs and smart capabilities of the newest gadgets, we end up stumped by their complicated set-up instructions and exasperating error messages. In this fascinating history, Joseph J. Corn maps two centuries of consumer frustration and struggle with p...

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Bibliographic Details

Main Author:	Corn, Joseph J.
Format:	Book
Language:	English
Published:	Baltimore : Johns Hopkins University Press, 2011.
Subjects:	Technological innovations > United States. Human-machine systems > Social aspects. Human-computer interaction. Consumer satisfaction. Mensch-Maschine-Kommunikation. USA. Technological innovations. United States.