Improving customer service and job satisfaction : the continuous improvement approach : a seminar for the Sterling Evans Library : presented by Lee Blank and Mary Miller, January 27, 1995, February 3, 1995.
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
[Tex.?] :
[publisher not identified],
[1995]
|
| Subjects: |
| Item Description: | Cover title. |
|---|---|
| Physical Description: | 1 volume (unpaged) : illustrations ; 28 cm. |