Tourist customer service satisfaction : an encounter approach /

Bibliographic Details
Main Author:	Noe, Francis P., 1939-
Other Authors:	Uysal, Muzaffer, Magnini, Vincent P.
Format:	Book
Language:	English
Published:	London ; New York : Routledge, 2010.
Series:	Routledge advances in tourism ; 18.
Subjects:	Tourism > Management. Hospitality industry > Management.

Evans: Library Stacks