It's the customer, stupid! : 34 wake-up calls to help you stay client-focused /

Bibliographic Details
Main Author:	Aun, Michael
Corporate Author:	ebrary, Inc
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, [2011]
Subjects:	Customer services. Customer relations > Management. Electronic books.
Online Access:	Connect to the full text of this electronic book

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