The principal as leader of challenging conversations.

Steer high-stakes conversations with staff and students toward win-win outcomes with this handy pocket guide to effective communication. Includes scripts, case studies and checklists.

Bibliographic Details

Corporate Author:	Ontario Principals' Council
Format:	Book
Language:	English
Published:	Thousand Oaks, Calif. : Toronto : Corwin Press ; Ontario Principals' Council, [2011]
Series:	Leading student achievement.
Subjects:	School principals > Professional relationships. Communication in education. School crisis management. Conflict management.