The service state : rhetoric, reality and promise /

Bibliographic Details
Other Authors:	Dutil, Patrice A., 1960-
Format:	Book
Language:	English
Published:	Ottawa : University of Ottawa Press, [2010]
Series:	Governance series (Ottawa, Ont.) ; 25.
Subjects:	Administrative agencies > Customer services > Canada. Consumer satisfaction > Canada > Evaluation. Electronic government information > Canada. Internet in public administration > Canada.

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