Customer care : a training manual for library staff /

Bibliographic Details
Main Author:	Gannon-Leary, Pat
Other Authors:	McCarthy, Michael D.
Format:	Book
Language:	English
Published:	Oxford : Chandos Publishing, 2010.
Series:	Chandos information professional series.
Subjects:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.

Evans: Library Stacks