Looking beyond the runway : airlines innovating with best practices while facing realities /

Bibliographic Details
Main Author:	Taneja, Nawal K.
Format:	Book
Language:	English
Published:	Farnham, Surrey ; Burlington, VT : Ashgate, [2010]
Subjects:	Airlines. Airlines > Customer services. Automobile industry and trade. Aeronautics, Commercial. Consumer satisfaction.

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